Returns Policy

All Haus of Tyrol products are made to order. Because each item is printed specifically for you, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or if you simply change your mind after ordering. We'd encourage you to check our size guides carefully before placing your order.

Faulty or Damaged Items

If your item arrives damaged, defective, or is not what you ordered, we will make it right. Please contact us within 30 days of receiving your order at info@hausoftyrol.com with the following:

• Your order number
• A clear photo of the fault or damage
• A brief description of the issue

We will arrange a free replacement or full refund depending on the situation.

Lost or Undelivered Orders

If your order hasn't arrived within the expected delivery window, please get in touch and we'll investigate. Please allow a few extra days before contacting us, as occasional delays can occur during busy periods.

Contact Us

For any returns or order queries, please reach out to us at info@hausoftyrol.com. We're a small team and we'll always do our best to resolve any issues quickly and fairly.